Frequently Asked Questions

The following questions are frequently asked by our clients. Take a quick look at these questions. You may get the answer you are looking for.

Will my website be mobile-friendly?

Absolutely, we understand the importance of mobile optimization and ensure that your website is responsive and user-friendly across all devices and screen sizes.

Do you customize your website designs or use templates?

We offer both options. Custom designs are tailored entirely to your brand while using high-quality templates can be a cost-effective alternative with customization to suit your needs

How long does it take to design and build a website?

The timeline varies depending on the complexity and size of the project. On average, a custom website can take anywhere from a few weeks to a few months. We provide a more accurate timeframe after the initial consultation.

How much input can I have in the web design process?

Your input is fundamental. We start with a detailed consultation to understand your brand, needs, and goals. Throughout the process, we encourage your feedback to ensure our design aligns with your vision.

What does your web design process involve?

Our web design process is comprehensive and includes several stages such as initial consultation, planning, design, development, testing, and launch. Each phase is integral in ensuring a fully functional and aesthetically pleasing website.

What information do I need to give you so that you can manage my website?

We request an Administrative user account for WordPress and a login for your web hosting dashboard during the onboarding process. We will be able to set up routine site management just with these two pieces of information. You need to send this information from our support system after you’ve signed up. We preserve all client passwords stored in a 256-bit AES encrypted vault for ultimate safeguarding.

What does WP Dial do if my website is hacked?

We monitor the security of your site in real-time. It’s a very very rare case scenario. If your website gets hacked, we work right on to repair it. If it can’t be repaired, we will restore a fresh backup of your site and take caution so against future attacks.

Do you manage eCommerce WordPress websites?

Of course! We have special care for the ongoing support of any eCommerce based WordPress website. Our all plan supports an eCommerce based WordPress website.

Am I locked into a contact?

Oh no. Although it’s always sad to hear from our clients, we don’t want our clients to feel forced. You can cancel your service any time you want without any worry.

Grow your business and establish a successful digital presence with WP Dial.

With WP Dial’s comprehensive web solution services, you can concentrate your time and efforts on expanding your business.